Gydocare : Shipping & Delivery Policy

  • Users will receive reports directly on the Gydocare website after their consultation or medical diagnosis
  • Reports will be available in the user's account for easy access and future reference
  • The delivery time depends on the hospital/clinic providing the report and may vary based on the complexity of medical evaluations
  • Users will be notified via email or SMS once the reports are available
  • In case of delays beyond the estimated time, users can contact support for assistance
  • Reports will remain accessible on the platform for a specified duration, after which they may be archived
  • Gydocare ensures the security of medical reports through encrypted storage and restricted access
  • Users are advised to download and store a personal copy of their reports for long-term reference
  • Some medical reports may require additional verification before being made available online
  • Reports will not be physically shipped; they are accessible through the online platform only
  • If users encounter any issues in accessing their reports, they should contact customer support immediately
  • Medical records are maintained in compliance with healthcare regulations to ensure data privacy and security
  • Reports cannot be shared with third parties without user consent
  • Any discrepancies in reports should be reported within 24 hours for correction
  • Digital copies are the only form of report delivery Gydocare provides
  • Users can request older reports to be reactivated if archived
  • Healthcare providers determine the availability timeline of reports
  • Gydocare takes no responsibility for delays caused by external healthcare institutions
  • The platform may introduce AI-driven insights on reports to help users
  • Users can integrate their reports with insurance providers if applicable