At GYDOCARE, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform.

1. Information We Collect

We collect the following types of information:

• Personal Details: Name, date of birth, gender, email, phone number, and address.
• Health & Medical Data: Appointment history, diagnoses, lab results, and membership details.
• Technical Data: IP address, browser type, device information, and pages visited.

2. How We Use Your Information

• To manage your account and provide our services
• To book and confirm appointments and lab tests
• To process payments and manage memberships
• To send appointment reminders and service notifications
• To improve our platform and user experience
• To comply with legal and regulatory requirements

3. Information Sharing & Disclosure

We do not sell your personal information. We may share data with:

• Healthcare Providers involved in your care (doctors, hospitals, labs)
• Service Providers who help operate our platform (payment gateways, cloud hosting)
• Authorities when required by law or court order
• Business Successors in the event of a merger or acquisition

4. Health & Medical Data

Your medical information is treated with the highest confidentiality. It is stored with encryption, accessible only to you and your chosen providers, and never sold to third parties.

5. Cookies & Tracking Technologies

We use cookies to enhance your experience — for essential platform functions, performance analytics, and user preferences. You can control cookies through your browser settings.

6. Data Security

We protect your data with SSL/TLS encryption, encrypted storage, role-based access controls, and regular security audits. Please use a strong password and notify us immediately of any suspected unauthorized access.

7. Your Rights & Choices

You have the right to:

• Access — Request a copy of your data
• Correction — Update inaccurate information
• Deletion — Request account and data removal
• Opt-Out — Unsubscribe from marketing at any time
• Portability — Request your data in a portable format

To exercise these rights, email us at support@gydocare.com.

8. Data Retention

We retain your information for as long as your account is active, as required to provide services, or as mandated by applicable law. When no longer needed, data is securely deleted or anonymized.

9. Children's Privacy

GYDOCARE is not directed to children under 18. We do not knowingly collect personal data from minors. If you believe a child has provided us information, please contact us immediately.

10. Changes to This Policy

We may update this policy periodically. Significant changes will be communicated via a notice on our website or by email. Continued use of the platform after updates constitutes acceptance.

11. Contact Us

For any privacy-related questions or requests:

• support@gydocare.com
• +91 123 456 7890
• 123 Healthcare Avenue, Medical District, City – 400001